The health and safety of our ZALORA Community is our top priority.

In compliance with the presidential announcement of enhanced community quarantine, ZALORA has suspended all fulfillment of orders, deliveries, and processing of returns across the country effective March 16, 2020 until further notice. While our website will remain active, we may only start fulfilling orders after the quarantine is lifted.

You can review our specific FAQ here (underline here) for more details. We are continuously monitoring the situation and will update you on further developments.

We are one community taking part in the global effort to reduce the threat of COVID-19. Let's all look out for one another and stay safe!

Stay safe everyone!"