1. How do I use a ZALORA coupon?
In the shopping cart, just fill in the coupon code in the ‘coupon’ section. Note that only one voucher can be used at a time:
*Unless otherwise stated, promotional codes do not apply to Marketplace items
2. I am unable to use vouchers and discounts on certain brands and products. What's wrong?
We have some brands that are non-sale items as we have to adhere to our supplier’s recommended price. The list of brands can be found here.
3. My discount code is not working properly and the discount is not affected at the checkout page. What can I do?
Unfortunately, this problem can sometimes occur due to voucher restrictions or IT-issues. In any case, please, email our customer service team at firstname.lastname@example.org, or drop us a call at (02) 858 0777, so we can solve the problem.
4. What is a gift card?
Send the gift of shopping with a ZALORA Gift Card! It’s a great gift for birthdays, fresh grads, newlyweds or any occasion.
The ZALORA Gift Card lets you shop for anything at ZALORA.com.ph -- 24 hours a day, 7 days a week without leaving the comfort of your own home. Shop for clothes, shoes and fashion accessories! ZALORA Gift Cards come in various denominations: PHP 1,000.00, PHP 2,000.00 and PHP 5,000.00.