Genuine Leather is a natural material from animals and therefore differs from hide to hide. Whereas Synthetic Leather are treated and reacts differently during coloring and tanning process, to replicate these textures of a Genuine Leather.
While we handle all of our product with utmost care, irregularities such as dents, scars, scratches, wrinkles or blemishes are normal, and should not be considered as a defect.
- Dust and dirt should be removed prior to cleaning with a rubber brush or fabric foam cleaner. - Use soft cloth/brush to remove obvious dirt and dust.
Enjoy the flexibility of our 30-day free returns policy! Simply pack the item, with its original packaging and tags into the ZALORA delivery package and fill-out our Online Returns Form at www.zalora.com.ph/customer/exchange_return.
You can also check-out how to return an item in our new ZALORA Help Center here.
Should you have any questions regarding this product, feel free to get in touch with our friendly Customer Service Team at firstname.lastname@example.org
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