FAQ
- GENERAL
- Create an account
- Contact Customer Service
- Brand Ambassador
- ORDER TRACKING
- DELIVERY
- EXPRESS SHIPPING
- RETURN
- STORE CREDIT
- PAYMENT METHODS
- PROMO CODES, COUPONS & DISCOUNTS
- SIZE GUIDE
- HOW TO ORDER
- OUTLET SPECIAL SALE
1. Create an account
Follow these 4 simple steps to create an account:
- Click on Account
- Select Register
- Fill in the required information for your New Account
- Click Submit
2. Contact Customer Service
We would like to hear from you. For questions, comments and suggestions please contact us at:
| Email: | customer@ph.zalora.com |
| Phone: | (02) 858 0777 |
| Twitter: | @AskZaloraPH |
| Address: | MCX E-COMMERCE CENTER, Daang Hari and Daang Reyna Junction, Muntinlupa – Cavite Expressway (MCX) Rotunda, Bgy Poblacion, 1776 Muntinlupa City |
New ZALORA Customer Service operating hours
Monday to Friday: 9am-6pm
Saturday: 10am-5pm
Sunday: Closed
3. What is a Brand Ambassador?
At ZALORA, we have the unique Brand Ambassador Program. If you are a style-savvy fashion-lover you can become a Brand Ambassador for ZALORA and promote our website to your friends. In return, you will profit from the purchases your friend makes at ZALORA. Please find more information on this fantastic program here