Announcement

ZALORA's team is happy to inform you that as of May 1, 2020 our operations have officially resumed
- meaning all orders can be processed and deliveries have started again!

As we prepare your order(s), you might still experience some delays in the delivery due to the volume
we are managing, and possible official restrictions still in place in certain areas around the country.

Our Customer Service Team remains available:
Chat with us here on Mondays to Sundays, 9 AM to 6 PM.
Send us an email here 24/7 and we will do our best to respond within 48 hours.

With dedication and care, Your ZALORA Team

Have more questions?

We always enjoy hearing from you. You can expect to reach us within these hours.


You may send your new inquiry or follow up at your convenience, replies between operating hours Monday to Sunday: 9am to 6pm

Live Chat

Look for the chat icon on your screen!

Mondays to Sundays: 9AM - 6PM CHAT NOW >

We recommend using Live Chat for a faster response so we can quickly attend to your needs.

Or you could also send us a message via the following form, and we will respond within business hours


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