About ZALORAWelcome to ZALORA, your one stop online destination for everything fashionable in the Philippines. Bringing you an insight on global trends, we feature your favorite international designers and the most relevant Filipino brands.
We constantly update ourselves with the latest fashion trends to make sure we only offer you the most exciting products available.
At ZALORA we believe your shopping experience should be easy and fun. That’s why we have an awesome team of local customer service consultants (located in our Manila office) to assist you on all your inquiries or concerns.
Easy navigation and intuitive operationOur online store is extremely well laid out making it very user friendly. As you come back your experience becomes more and more personalized.
Simple and safe shoppingOnce the desired items are in your cart, choose between a number of secure payment options such as cash on delivery, direct debit, over the counter, credit card and PayPal. After a successful order, you will receive a tracking number that you will use to track your order. Delivery notifications are also sent via SMS to keep you updated on the current status of your order.
Qualify for Free DeliveryAt ZALORA, customers can qualify for FREE SHIPPING for orders Php995 and up NATIONWIDE. All orders below this amount have a delivery charge of only Php100.
Free ReturnsShoes and clothing sizes will always vary – if an item does not fit to your liking, ZALORA will accept returns within 30 days after you receive your goods.
Comprehensive and personal serviceOur objective is to offer you an effortless online shopping experience so for any questions, you can reach ZALORA’s customer service experts via email.
Unparalleled product rangeAt ZALORA, you will find the biggest international brands as well as the most relevant Filipino products.
Ultimate experienceSign up for our newsletter, join us on Facebook and follow us on Twitter to keep updated on all our latest finds, hottest looks and newest trends.
Zalora Philippines is operated by Jade 1297 GmbH who is represented by BF Jade E-Services
Rocket Internet GmBh is the world's largest online start-up incubator, launching online ventures all over Asia. Thanks to the great success of the South East Asian region, it has allowed ZALORA to expand our efforts further to Taiwan! ZALORA Taiwan is set to open really soon so watch out for that!
Aside from ZALORA, some of its other ventures that have a presence in the Philippines include Price Panda, Lamudi and Carmudi.