1. Create an account

Follow these 4 simple steps to create an account:

  1. Click on Account
  2. Select Register
  3. Fill in the required information for your New Account
  4. Click Submit

2. Contact Customer Service

We would like to hear from you. For questions, comments and suggestions please contact us at:

Email: customer@ph.zalora.com
Phone: (02) 858 0777
Twitter: @AskZaloraPH
Address: MCX E-COMMERCE CENTER, Daang Hari and Daang Reyna Junction, Muntinlupa – Cavite Expressway (MCX) Rotunda, Bgy Poblacion, 1776 Muntinlupa City

New ZALORA Customer Service operating hours
Monday to Friday: 9am-6pm
Saturday: 10am-5pm
Sunday: Closed

3. What is a Brand Ambassador?

At ZALORA, we have the unique Brand Ambassador Program. If you are a style-savvy fashion-lover you can become a Brand Ambassador for ZALORA and promote our website to your friends. In return, you will profit from the purchases your friend makes at ZALORA. Please find more information on this fantastic program here