Terms and Conditions

Promo Mechanics:

  1. Promo period is from November 15, 2019 – January 31, 2020.
  2. Promo is open to all ZALORA customers who: i. Will purchase on ZALORA using the voucher code VOLKSWAGEN within the promotion period.
  3. The said voucher code entitles the customer to 25% off discount for a minimum spend of Php 2,000 on ZALORA in a single purchase. Max discount P2500, max use 10x per account.
  4. The said voucher code is subject to Terms and Conditions detailed in Item # 16.
  5. How to avail of discount:
    1. Log-on to or the ZALORA mobile app.
    2. Click on Shop Women or Shop Men to begin.
    3. Select product category.
    4. Select product.
    5. Select size and click on Add to Bag.
    6. Log in or register by Signing in via Facebook. Input customer information such as name, mobile number and delivery address.
    7. Select Payment Method.
    8. Click Have a Promo Code, Enter it here.
    9. Enter promo code VOLKSWAGEN then click Apply.
    10. Click Order Now to finalize order.
    11. Discount will be deducted from subtotal.
  6. A customer can earn more than one entry provided that he / she meets the requirements stated above.
  7. Prizes:
    1. One (1) winner of a Volkswagen Santana AT 2019. Winners to be selected during the draw on February 14, 2020.
    2. Consolation Prize: Five (5) winners of P2,000 Gift Certificates valid on ZALORA at
  8. To be eligible for the Draw, all Orders following the mechanics in #5 must be valid and complete ZALORA orders. If one or more items in Order was cancelled, exchanged, returned, and or refunded ZALORA orders, resulting to the Order not meeting the minimum spend required in the mechanics, then the Order is disqualified.
  9. Deadline to earn raffle entry/entries for a chance to win the prize is until 11:59 PM of January 31, 2019.
  10. Raffle draw will be held on February 14, 2020 at 4:00 PM at the ZALORA Philippines Head Office at Level 2, Building B7, Bonifacio High Street, Bonifacio Global City, Taguig City with the presence of representatives from Department of Trade and Industry (DTI), Volkswagen and ZALORA Philippines.
  11. ZALORA Philippines and Volkswagen reserve the right, in concurrence with Department of Trade and Industry (DTI), to reject a participant if he / she is unable to satisfy the conditions set out in these promo mechanics.
  12. Raffle draw winners will be notified by ZALORA Philippines through registered mail, email, and phone call.
  13. Winner must submit the original official notification letter; and present two (2) valid government issued IDs (i.e., SSS, Unified Multi-Purpose ID, Driver’s License, Voter’s ID) and one (1) proof of citizenship (valid Passport or Birth Certificate).
  14. The ZALORA voucher code VOLKSWAGEN is applicable to participating brands except for brands and categories found on
  15. The terms and conditions of the prize are as follows:
    1. Volkswagen will be providing (1) Volkswagen Santana AT tax free, to be used as a raffle prize
    2. There will be (1) winner.
    3. Car is non transferable, and not convertible to cash or promotional items.
    4. Car can be claimed at the Zalora office. Claiming date to be set by Zalora in coordination with Volkswagen and the winner.
    5. If the winner is unable to claim the prize, a representative must present the following documents: letter of authorization duly signed by the winner nominating the representative as the acknowledged recipient on behalf of the winner, two (2) original government issued IDs of the winner (SSS, Unified Multi-Purpose ID, Driver’s License, Voter’s ID, Passport), and two (2) original IDs (SSS, Unified Multi-Purpose ID, Driver’s License, Voter’s ID, Passport) of the authorized representative.
    6. Prizes not claimed after sixty (60) days from receipt of notification will be forfeited in favor of Zalora and Volkswagen upon approval of DTI.
    7. ZALORA Philippines and Volkswagen reserve the right to verify the eligibility of the winning entry.
    8. ZALORA Philippines will verify the winner’s order (via the ZALORA website or ZALORA app).
    9. Employees of ZALORA Philippines and Volkswagen, including their relatives up to first degree of consanguinity or affinity are disqualified from joining the promotion.
  16. By participating in the raffle, the winners agree to cooperate and participate in any advertising or publicity activities of ZALORA Philippines and Volkswagen relating to the draw. The winners agree that ZALORA Philippines and Volkswagen may publicize the name and photograph of the winners in such mode and manner as ZALORA Philippines and Volkswagen consider fit. Winner’s name and photograph may also be publicized in such mode and manners as ZALORA Philippines and Volkswagen consider fit, such as but not limited to, ZALORA Philippines’ Facebook (, Instagram (, and Twitter ( The links provided are not exhaustive and there may be other publicity channels.

Per DTI Fair Trade No. FTEB-21887 Series of 2019