Gumball Terms and Conditions

BF Jade E-Services Philippines, Inc. (ZALORA Philippines) maintains this web site ("Web Site") and is responsible for this promotion. You can access and use this Web Site only if you agree to and accept the following terms and conditions applying to your use ("Terms and Conditions") without limitation or reservation.

Please read these Terms and Conditions carefully before accessing and browsing this Web Site.

You may download material displayed on the Web Site for your non-commercial, personal use only. Additionally, you may not modify, reuse, report, or use the contents of the Web Site for public or commercial purposes, including the text, images, audio, and video without BF Jade E-Services Philippines, Inc.’s written permission. BF Jade E-Services Philippines, Inc. reserves the right to cancel or amend the promotions mentioned on the Web Site or these Terms and Conditions at any time without prior notice. Any changes will be posted either within the Website or these Terms and Conditions.

By playing the game, You hereby accept the Terms and Conditions stated herewith.

Qualifying Participants

This promo is open to Citibank Credit Cardholders who will receive the ZALORA Gumball insert containing a unique 10-character code issued with their Monthly Billing Statement and customers who will receive the inserts with their ZALORA purchase during the promo period until supplies last.

Promotion Entries

Promo period is from February 15 – May 31, 2015 only. Prizes include the following voucher code prizes:

  • a. 15% discount promo code from ZALORA
  • b. 18% discount promo code from ZALORA
  • c. 20% discount promo code from ZALORA
  • d. 25% discount promo code from ZALORA
  • e. P100 gift promo code from ZALORA
  • f. P300 gift promo code from ZALORA
  • g. P500 gift promo code from ZALORA
  • h. P1,000 gift promo code from ZALORA
  • i. 1 winner of P50,000 Shopping Spree GC from ZALORA

Winners may use their ZALORA promo code prizes when shopping at

BF Jade E-Services Philippines, Inc. reserves the right to disqualify all winners that do not meet the rules and regulations of the ZALORA Gumball Promotion. These include hacking, code mining or any other means of interference or attempt to interfere with the Platform, or any activities on the Platform. You agree not to obtain or attempt to obtain any materials or information through any means not intentionally made available through the platform. You agree neither to modify the platform in any manner or form, nor to use modified versions of the platform, including, without limitation, for the purpose of obtaining unauthorized access to the platform. You also agree that you will not use any robot, spider, scraper or any other automated means to access the platform for any purpose. Failure to comply will result in the forfeit of prizes.


Prizes are non-transferable and non-exchangeable for cash. BF Jade E-Services Philippines, Inc. reserves the right to terminate, amend or extend this promotion in the event of exceptional circumstances outside its control which affect its ability to operate the promotion.

Acceptance of any prize shall constitute consent on the winner's part to allow the use of the winner's name, image, voice and/or likeness by BF Jade E-Services Philippines, Inc. for editorial, advertising, promotional, marketing and/or other purposes without further compensation except where prohibited by law. Acceptance of any prize shall constitute a release and discharge of BF Jade E-Services Philippines, Inc. by each winner from any and all liability, claims, demands, causes of action, and/or damages which the winner may have, whether known or unknown at the present time, of any nature whatsoever, arising out of or relating to: (i) the contest, (ii) personal injury and/or property damage, theft or loss suffered by the winner as a result of the use and/or enjoyment of the prize, and/or (iii) any tax liabilities in relation to the contest, prize and/or use or enjoyment of the same. BF Jade E-Services Philippines, Inc. reserves the right to deal with all unclaimed prizes in any manner deemed fit.

All prizes are subjected to their individual terms and conditions.


Prizes involving discounts are (a) valid only on full-priced items (b) not applicable on selected non-sale brands stated at and are subject to changes (c) not valid for items at ZALORA Marketplace (d) valid for one time use only for each registered user at

Prizes involving ZALORA gift promos are (a) valid for one-time use only for each registered customer at (b) not valid in conjunction with other promotions or discount codes. BF Jade E-Services Philippines, Inc. reserves the right to change the terms and conditions, or cancel any promotion, at any time without notice.


There will be 1 winner of the P50,000 shopping spree GC. Winner must print proof of win (pop-up or e-mail), bring the original flyer/e-mail with the 10-character code, and bring their Citibank Credit Card to B-7 Bonifacio High Street, Bonifacio Blobal City (Mondays to Fridays, 9:00am to 5:00pm only). Look for Nathaniel Lee, Samantha Sim or Martin Cu (+632 917 0776).


For questions, concerns, clarifications and comments, please contact the following:
You may reach ZALORA Philippines via +632 858 0777 or e-mail:


BF Jade E-Services Philippines, Inc. cannot accept any responsibility for any damage, loss, injury or disappointment suffered by any entrant entering the Contest or as a result of entering the Contest or accepting any prize. BF Jade E-Services Philippines, Inc. is not responsible for any safe custody, return, non-delivery or missing of entries, late, misdirected, problems or technical malfunction of any telephone network or lines, computer on-line systems, servers, or providers, computer equipment, software failure of any email or entry to be received on account of technical problems or traffic congestion on the Internet, telephone lines or at any web site, or any combination thereof, including any injury or damage to entrant's or any other person's computer or mobile telephone related to or resulting from participation or downloading any materials in the Contest. By entering the Contest or accepting the prizes, You agree that no claim relating to such losses or injuries (including special, indirect and consequential losses) shall be asserted against BF Jade E-Services Philippines, Inc., its parent companies, affiliates, directors, officers, employees or agents from any and all losses, damages, rights, claims and actions of any kind resulting from the Contest and acceptance of any prize, including without limitation, personal injuries, death and property damage.

Use of Personal Information

By entering the contest, You agree:

  • to the use of the information submitted on the contest entry form, without compensation, for BF Jade E-Services Philippines, Inc.’s promotional and marketing purposes.
  • to the use of the information submitted on the contest entry form, without compensation, for BF Jade E-Services Philippines, Inc.’s ZALORA Gumball partners’ (Citibank) promotional and marketing purposes.

Each individual participating to this competition acknowledges that:

  • in respect of any Personal Information disclosed by her/him to BF Jade E-Services Philippines, Inc. or obtained by BF Jade E-Services Philippines, Inc. from her/him pursuant to this application:
  • she/he is authorized to disclose such Personal Information; such disclosure complies with any Privacy Legislation from any country, within the geographical scope of this competition, and the use of such Personal Information by BF Jade E-Services Philippines, Inc. as contemplated by this application (including, without limitation, the disclosure of such Personal Information to BF Jade E-Services Philippines, Inc.’s external agencies or third parties)
  • BF Jade E-Services Philippines, Inc. and its affiliated companies respect the privacy of every individual who visits our Web site or responds to our advertisements and contest.

    Privacy Policy

    Information - When using the Website, you may be asked to enter Information. The Information will only be used for the purposes explained when you have been asked to enter the Information and/or in accordance with this Privacy Policy.

    Provision of Information to Third Parties - We will not sell or otherwise transfer the Information to unaffiliated third parties without your approval. If applicable, You will have the opportunity to indicate whether You would like to "opt in" to receiving promotional and/or marketing information about other products, services and offerings from Us and/or any third parties.

    Analysis of User Behavior - We reserve the right to perform statistical analyses of user behavior and characteristics in order to measure interest in and use of the various areas of the Website and to inform advertisers of such information as well as the number of users that have been exposed to or clicked on their advertising banners. We will provide only aggregated data from these analyses to third parties. We are not responsible for any actions or policies of any third parties who request personal information and You should check the applicable privacy policy of that party.

    Cookies - You should be aware that information and data may be automatically collected through the use of "cookies". "Cookies" are small text files a website can use to recognize repeat users and allow Us to observe behavior and compile aggregate data in order to improve the Website and to target its advertising. Cookies do not attach to Your system and do not damage Your files. If You do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows You to deny or accept the cookie feature.

    Updating or Removing Information - You may notify us of any updates, amendments and corrections to previously collected Information by using the Feedback Form on the Website. Further, upon Your request, We will use commercially reasonable efforts to delete Your Information from our database (but in any event such deletion will be carried out within ten (10) business days). However, it may be impossible to delete Your entry without some residual information because of backups and records of deletions. Changes to this Policy - We reserve the right, at any time, to modify, alter, or update this privacy policy and any changes shall be notified to You.