To our ZALORA Community

We thank you so much for your continued loyalty and choosing ZALORA during the quarantaine!

ZALORA was always here with your favorites, then we added your much needed Essentials and, now, we are getting even closer!

Our entire team is happy to inform you that as of April 28th, our operations have officially resumed - meaning all orders can be processed and deliveries have started again.

As we prepare your order(s) and schedule shipping with our courier partner, you might still experience some delays due to the volume and possible official restrictions still in place in certain areas around the country.

We will keep you personally informed about your upcoming delivery, while you stay home and safe.


With dedication and care,



Our Customer Service Team remains available

  • Chat with us here onMondays to Sundays, 9 AM to 6 PM.
  • Send us an email here 24/7 aand we will respond on the next working day.
  • Social Media: You may also send your inquiries through Facebook Messenger 24/7 and we will respond on the next working day.

"ZALORA continues to provide support to all here in the Philippines."